Protecting Your Privacy:

At Ark Capital Management (Dubai) Limited (“Ark Capital”, “we”, “us”, and “our”), we understand the importance of safeguarding the privacy of all information entrusted to us by users of our website and mobile app (collectively referred to as the “Services”). This Online Data Protection Policy outlines how we collect, use, and disclose your personal data, your rights under the DIFC Law No. 5 of 2020 (Data Protection Law) and Data Protection Regulations (“Data Protection Law and Regulation”), and our commitment to data protection compliance.

What Information Do We Collect?

We collect personal data in various ways when you interact with our Services, including:

• Information you provide directly: This includes data from registration forms, client onboarding applications, email communications, and other interactions where you share details such as contact information, biographical details, financial information, investment knowledge, interests, and preferences.
• Information from third parties: We may obtain data from intermediaries, public sources, and background checks where necessary and permitted by law.
• Device and usage data: When you use our Services, we collect information like your IP address, cookies, browsing history, clickstream data, and device data that helps us improve your experience and understand how you interact with our platforms.
  
  

Why Do We Use Your Data?

We use your personal data for legitimate purposes such as:

• Providing financial services: To fulfill your requests for services like investment management, reporting, and client administration.
• Compliance: To adhere to anti-money laundering, tax, and other legal obligations.
• Regulatory reporting: Sharing necessary data with relevant authorities as required by law.
• Marketing (with your consent): Sending you tailored information about our services and other offerings that may interest you.
• Service improvement: Analyzing usage data to enhance the functionality and user experience of our Services.
• Security: Detecting and preventing fraud and ensuring the security of your information and our platforms.

Sharing Your Data with Third Parties:

We may share your data with third parties under certain circumstances, such as:

• Service providers: Partnering with data storage providers, legal advisors, and other entities who assist us in delivering our services.
• Regulatory authorities and law enforcement:  Sharing data when required by law or legal proceedings.
• Financial institutions: Collaborating with auditors and other financial institutions in compliance with regulations.

We ensure appropriate safeguards are in place to protect your data during transfers, including standard Data Protection clauses approved by the DIFC Data Protection Commissioner.

Your Rights Under the Data Protection Law and Regulation:

You have the right to access, rectify, and erase your personal data, restrict its processing, object to its processing, and request its portability. We encourage you to exercise these rights and understand your control over your personal information.

Data Retention:

We retain your data for a limited period based on legal requirements and business needs. We will erase your data when it is no longer necessary for the purposes it was collected.

Marketing Opt-Out:

You can easily opt-out of marketing communications by managing your account settings or contacting us directly. We will respect your preferences and refrain from sending you unsolicited marketing messages.

Data Breach Notification:

In the unlikely event of a data breach, we have procedures in place to promptly identify, report, and address the issue. We will notify you promptly in accordance with the Data Protection Law and Regulation.

Contact Us:

If you have any questions or concerns about your data or this policy, please feel free to contact our Data Protection Officer at DPO@ark-cap.com. We are committed to transparent communication and addressing your inquiries promptly.

Changes to this Policy:

We may update this policy periodically to reflect changes in legal requirements, our practices, or the Services. We will notify you of any significant changes.

Your Trust Matters:

At Ark Capital, we value your trust and are committed to protecting your privacy. We strive to be transparent about our data practices and ensure your information is handled responsibly and lawfully. By using our Services, you acknowledge and agree to the terms of this policy.

This rewritten policy provides a more comprehensive and flowing narrative while covering the essential information. Remember to personalize it by filling in specific details and consulting with legal professionals for complete compliance.